Archive for communication in the workplace
Thanks everyone, please keep the movies coming because this is for a presentation and I need the best movie I can find
I was going to say Bridget Jones then i suppose You’ve Got Mail?
Improve Communication Skills The Easy Way
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Use these tips to improve communication skills and enjoy great conversations when it matters the most. If it is a goal of yours to improve communication these practical strategies will make a big difference to you.
Duration : 2 min 26 sec
non-verbal – eye contact,body posture, facial expression, touching, chewing gum or eating, voice tone, gestures, movement, smoking, sighing, cursing
In the workplace gestures to a person are usually well received because they know what you mean, but in public where people don’t have a clue what you are talking about it could get you in trouble, someone might dial 911, so I would be careful out in no mans land.
Strategies for Technical Communication in the Workplace, by Gurak
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ISBN-10: 0205699286 ISBN-13: 9780205699285. Edition: .
Walton Smith, Senior Associate at Booz Allen Hamilton, recently discussed communicating in trusted environments and breaking down the norms of typical communication and collaboration. Read more about Booz Allen and Gov 2.0 http://www.boozallen.com/gov20
Duration : 0:2:16
UK/US workplace communication differences?
Posted by: | CommentsI have a question on UK/European/US Workplace cultural differences in communication: how things are perceived differently, and what is considered positive in one can be negative in another.
(I don’t mean superficial stuff, language or buzzword differences. No cheap insults please or generalities. And it helps if you’ve worked in several of these.)
Originally I was only going to ask what you think of the following observation on apologizing:
- in US work culture, apologizing is generally considered a sign of weakness or incompetence
- whereas in UK work culture, it’s generally rude not to do it (when the circumstances are appropriate)
- do you agree?
I would say this is tempered by the relative power between you and the other person (boss/peer/subordinate), the severity of the issue and their trustworthiness to accept or exploit an apology.
But then I thought, might as well ask the question in the broadest context.
true – and there are many other cultural differences that manifest in the workplace, for example – the opinion of some Americans who I have worked with is that a lot of office banter/mindless flirting goes on in UK offices that would be considered inappropriate/ borderline sexual harassment in an American workplace environment,so that is obviously a big difference in communication (though it would obviously potentially be a bigger problem for Brits going over there than Americans coming over here!) not really exactly what you were asking about I suppose but thought Id share.
but on your original point, I think your idea of how apologies are percieved differently in the two cultures is pretty much correct.
Tech Matters`07 Compelling Communication
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The first full day of workshops at the National Writing Project's Tech Matters`07 Institute in Chico, California
Duration : 14 min 14 sec
Why is communication important in the workplace?
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What is communication? It is the transference and understanding of meaning, right? If I don’t understand something, or the meaning of what you say, or what I am told, or any form of infomation that I am given or NOT given…then how am I to know what to do (or not do), what decision I make–if any, and what decision will be needed–if any? How will I know if a customer needs something made a certain way, especially when I don’t have direct contact with that customer? How will I know that my employees are getting hurt often on a specific piece of machinery? Why is communication important?? The majority of businesses fail PRIMARILY due to lack of or poor communication.
How To Ensure Effective Communication in the Workplace
Posted by: | CommentsHere is something I came across recently on ezine articles….It gives a very basic overview of some of the skills that are required so that you have effective communication in the workplace
Communication sounds easy, doesn’t it? However, it can be very difficult, especially when we are dealing with people we don’t know very well. Not knowing someone well can mean you don’t always know how to speak with them. This can be the main problem in effective dialogue in the workplace.
Coupled with that is the fact that often at work you are talking for different reasons to those which you commonly deal with in other areas of life, and these bring with them their own problems.
‘Workplace communication’ covers different disciplines such as marketing, public relations, management etc. All these forms of interaction are aimed at different audiences and requiring different skills. You will have to talk with people you work with; they could be managed by you, be your co-workers, or they could be your managers. Communication with each of these groups demands different skills.
There may be the added complication of language and cultural differences which affect how you must interact within the workplace.
Also, a company has to deal with people outside its organization, such as suppliers, retailers, customers and prospective clients. This is another skill set entirely which complicates the issue of effective relations in the workplace.
Sometimes the communication will need to be on an individual basis; sometimes with groups of people – and of course, this interaction, especially with so many customers and clients, will often not be face-to-face communication.
With so many different and competing demands upon workplace communication, you do really need to plan a sound strategy if you are a senior manager of your workplace, and if you aren’t a senior manager, but you know that your workplace does not have a communication strategy, suggest one.
There are several ways of drawing up a plan for effective communication in the workplace, and you can create a plan which is applied to a particular project, or to your whole business on a quarterly or annual basis, whichever you judge to be best for your particular workplace.
However, all plans for effective communication in the workplace need to cover the following areas:
1. Objectives
These objectives should be based upon your organization’s needs. Communication strategies should serve these needs, not vice versa. Think of how communication can help your company achieve what it needs to achieve.
2. Audience
An effective communications strategy always identifies the different groups of people with whom you will need to communicate. They may all need to be dealt with and approached differently.
3. Messages
It’s important for a company to be consistent in its message so clients learn to recognize it and to trust it. An effective communications strategy will cover all the messages that your company needs to give out and how different parts of the message will be emphasized to the different target groups.
4. Tools and activities
Your communications strategy should identify the tools and activities which are most appropriate for getting across a particular message. e.g. an annual report or an e-mail newsletter.
5. Resources and time-scales
You should plan to make sure that you have the money and resources you need to effectively deliver a message and you should know when that message will be delivered as the rest of your company communication and business rests upon this communication being effective.
You should think about carrying out an audit to determine how well you already communicate both within and outside your organization.
Effective interaction in the workplace is therefore all about planning and adapting your company’s message to improve your communications strategy and get your messages across as well as you possibly can. Your business depends upon that effective communication in the workplace.
Article Source: http://EzineArticles.com/?expert=Peter_Murphy
http://EzineArticles.com/?How-To-Ensure-Effective-Communication-in-the-Workplace&id=896998
Speaking At Work
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“Speaking@Work “teaches readers to produce ethical, effective, and expressive communication in the workplace. Communication Elements, Principles, and Ethics; Perception and Self-Concept; Apprehension and Confidence-Building; Powerful Listening; Nonverbal Communication; Topic Research; Quick Start to Informative Speaking; Profoundly Informative, Models, Applications, and Processes of Informative Communication; Visual and Other Sensible Support; Quick Start to Persuasive Speaking; Designs for Persuasion in Organizations; Teams at Work; Communication in Leadership; Consequential Conversations in Interpersonal Communication; and Conflict at Work. Business and professional speaking.